It's easy to look after a water cooler - they are very reliable and low maintenance and with occasional TLC will continue to provide you with fine-tasting, pristine drinking water for many years. However, as with any appliance, there are things you can and should do to ensure the performance of your cooler.
  • Always keep it clean: it’s a good idea to keep the outside of your cooler clean and sparkly. It only takes a minute with an antibacterial wipe to keep it looking like new!
  • Sanitise your cooler regularly: every 6 months it is recommended that the cooler is sanitised. Simply flush a sanitising fluid through the water cooler clears the system of any bacteria to ensure your water continues to taste great. Our handy ‘sani’ kits are easily available.
  • Change the filters within the cooler at the correct intervals : filters have an average life span of 6 months and so will need changing twice yearly. It’s easy to change a filter and can be done in just a few minutes. We can send you a replacement filter from stock when you need it.
  • Empty and clean the drip tray regularly: to prevent dirt build up and water leaking from your cooler, simply remove and empty the drip tray. It only takes a minute to do!
  • From time-to-time check that the pipe connections are good: have a quick look around the water cooler and look at the pipe connections to ensure the water cooler is performing at its best.
Cooler Care Health Check Of course if you don’t have the time or the inclination to do this yourself, you can call us and we can do it for you with one of our flexible cooler care service contracts. Get in touch so we can advise on the find the right package for you for a stress- and hassle-free service solution.